If any item received from E-Daily Warehouse does not meet your expectations, you may return or exchange the item within 30 days of when you receive the item.
We offer two return options. You may choose to either return your item for a full refund of the purchase price, less the applicable shipping and handling charges back to your original method of payment; or, you may request an exchange for the same item. You may also reorder the item today and then return your original item for a refund.
With each package, there is a return form attached to your invoice which needs to be filled out and sent back with your item(s). Please fill out the return form and be sure to include it in your package so that we can easily locate your order and process your return as fast as possible.
Please, simply contact us.
- 1. To learn about your options for returning merchandise.
- 2. E-Daily Warehouse will not issue credit for items that have been altered or damaged.
- 3. If you would like to make an exchange, please include the color and/or size you wish to receive.
- Exchanges can only be made for items being returned to our Bowling Green, Kentucky locations
- With an exchange we will first refund your original order and then place a new order for you based on the information included on the exchange form sent with your return.
- Please allow 5 business days from the day E-Daily Warehouse receives your item to see your exchange order. If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.
About Refunds for Returns
- 1. Refunds will be issued to the original method of payment used. Refunds to credit cards are applied immediately upon processing, but may not appear on your billing statement for up to two billing cycles.
- 2. Original shipping and handling charges and the easy return SmartLabel fee are not refundable.
- 3. If you have questions regarding which return address to use, please contact between 9am and 9pm EST, Monday through Friday and 9am and 6pm EST, Saturday & Sunday.